SpotPixle Studios Privacy Policy

Effective Date: May 25, 2024
LAST UPDATED: January 17, 2025

1. Introduction

Welcome to SpotPixle Studios LTD ("we," "our," or "us"). We are a UK-based game development studio committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our games and related services. By accessing or using our services, you agree to this Privacy Policy. This policy is aligned with our End User License Agreement (EULA), which governs your use of our games, including online features like multiplayer, chat, and leaderboards.

2. Information We Collect

a. Personal Information

  • Account Information: When you create an account, we may collect your username, email address.

  • Profile Information: If you choose to create a profile, we may collect additional information such as your avatar, biography, and other profile details.

b. Non-Personal Information

  • Game Data: We collect data related to your gameplay, such as scores, achievements, and in-game preferences.

  • Device Information: We may collect information about your device, including the device model, operating system, unique device identifiers, and network information.

  • Usage Data: We collect information on how you interact with the game, including the features you use, the time spent playing, crash reports, and interactions with online services such as multiplayer and leaderboards.

3. How We Use Your Information

a. To Provide and Maintain Our Services

  • To operate and maintain our games and related services.

  • To process transactions and send related information, such as purchase confirmations and invoices.

b. To Improve and Personalize Your Experience

  • To understand how users interact with the game and enhance the user experience.

  • To personalize your experience by presenting tailored content, features, and advertisements.

c. To Communicate with You

  • To send you updates, newsletters, and promotional materials.

  • To respond to your comments, questions, and provide customer service.

  • For Security and Fraud Prevention

  • To monitor and analyze usage and activity trends to detect and prevent fraudulent activity.

  • To ensure the safety and security of our users, services, and online features, including multiplayer and chat functionalities.

4. How We Share Your Information

a. With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, moderation of online features, and customer service.

b. For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

c. Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of the transaction.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights and Choices

a. Access and Correction

You have the right to access, update, or delete your personal information. You can do this through your account settings or by contacting us directly.

b. Marketing Communications

You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. If you opt-out, we may still send you non-promotional communications, such as service-related emails.

7. Children's Privacy

Our games are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

8. Multiplayer, Chat, and Leaderboards

Our games include online multiplayer, chat features, and leaderboards. By using these features, you acknowledge that:

  • Chat messages and leaderboard entries may be visible to other players.

  • We may moderate and monitor these features to ensure compliance with our EULA and this Privacy Policy.

  • Abuse or misuse of these features may result in account suspension or termination.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SpotPixle Studios LTD
Email: support@spotpixle.com or fill out our customer support form on our website HERE